Ford Motor Company, an iconic name in the automotive industry, has been a pioneering force in vehicle manufacturing and innovation for over a century. Founded by Henry Ford in 1903, the company revolutionized the automotive landscape by introducing the assembly line, making car ownership accessible to millions and establishing Ford as a household name worldwide.
Today, Ford continues to be a leader in designing, manufacturing, and selling cars, trucks, SUVs, and commercial vehicles, with a strong focus on technological advancement, sustainability, and customer satisfaction. In the UK, Ford offers a diverse range of vehicles and services, from cutting-edge electric and hybrid models to robust commercial solutions, aiming to meet the needs of a dynamic and environmentally conscious market.
Ford products
Passenger Vehicles
- Cars: Ford’s car lineup includes models like the Mustang, known for its performance and iconic design.
- SUVs and Crossovers: Ford offers a variety of SUVs and crossovers, such as the Ford Explorer and Ford Edge, providing versatility and advanced technology features.
- Electric and Hybrid Vehicles: Ford is expanding its electric and hybrid offerings, including models like the Mustang Mach-E and the upcoming all-electric Ford Explorer, aiming to provide sustainable and efficient transportation options.
Commercial Vehicles
Trucks and Vans: Ford’s commercial lineup features vehicles like the Ford Transit and Ford F-150, designed to meet the demands of businesses and professionals requiring reliable and capable transportation solutions.
Performance Vehicles
Ford Performance: For enthusiasts seeking high-performance vehicles, Ford offers models such as the Mustang GT and the Ford GT supercar, delivering exceptional speed and handling.
Future Vehicles
Upcoming Models: Ford continues to innovate with future vehicles like the new Ford Capri, an all-electric model set to launch in November 2024, reviving the classic nameplate with modern electric features.
Services and Accessories
- FordPass App: The FordPass app enhances the ownership experience by offering features like remote vehicle control, vehicle status monitoring, and service scheduling.
- Accessories: Ford provides a range of accessories to personalize and enhance their vehicles, including options for styling, protection, and functionality.
FordPass app
Key Features of the FordPass App:
- Remote Vehicle Control: With FordPass, you can remotely start, stop, lock, and unlock your vehicle, provided it is equipped with FordPass Connect. This functionality allows you to prepare your car for departure by adjusting the cabin temperature or ensuring it’s securely locked from a distance.
- Vehicle Status Monitoring: The app enables you to monitor essential vehicle information such as fuel levels, oil life, tire pressure, and odometer readings. This helps in maintaining your vehicle’s health and planning for necessary services.
- Service Scheduling: FordPass allows you to schedule service appointments with your preferred dealer directly through the app, streamlining the maintenance process.
- Roadside Assistance: In case of emergencies, the app provides access to 24/7 roadside assistance, offering services like fuel delivery, flat-tire repair, and towing.
- FordPass Rewards: Users can earn points through the app, which can be redeemed for services, maintenance, and even toward the purchase of a new vehicle.
- EV Features: For electric vehicle owners, FordPass offers functionalities such as monitoring charging progress, locating charging stations, and setting preferred departure times to pre-condition the battery and cabin.
Contact information Ford
Users can contact Ford UK through various channels:
- Email: [email protected]
- Commercial vehicles (cvs): [email protected]
- Ford online shop: [email protected]
- Phone: 020 3564 4444
- Physical Address: Ford Motor Company Limited, Arterial Road, Laindon, Essex, SS15 6EE, United Kingdom.
- Website: https://www.ford.co.uk/
- Operating Hours:
- Monday – Friday – 8.30am – 9.00pm
- Saturday – 9.00am – 7.00pm
Frequently Asked Questions (FAQs)
What financing options does Ford offer for purchasing a new vehicle?
Ford offers various financing plans, such as Ford Options, Ford Acquire, and Ford Personal Lease, designed to provide flexible payment options. These plans are customizable to suit different budgets and customer needs.
What warranty coverage does Ford provide for new and certified pre-owned vehicles?
Ford offers a standard warranty on new vehicles, typically covering 3 years or 60,000 miles (whichever comes first). Certified pre-owned vehicles often come with limited warranty coverage as well, providing peace of mind for buyers.
How can I schedule a service appointment for my Ford vehicle?
You can schedule a service appointment through the Ford website by navigating to the ‘Book a Service’ section or contacting your nearest Ford dealership directly to arrange a convenient time.
What electric and hybrid models does Ford currently offer?
Ford’s electric and hybrid lineup includes popular models such as the Mustang Mach-E, Kuga Hybrid, Puma Mild Hybrid, and the All-Electric Ford Explorer, catering to eco-conscious drivers and those looking for fuel efficiency.
How do I locate my nearest Ford dealership or authorized service center?
The Ford website has a ‘Find a Dealer’ tool where you can enter your postcode to locate the nearest authorized Ford dealerships and service centers.
Does Ford offer a roadside assistance program, and how can I access it?
Yes, Ford provides roadside assistance with its new vehicles for a specified period. The service is available through the Ford Roadside Assistance program, which can be accessed by calling the number listed in the ‘Owners’ section on the Ford website.
What is FordPass, and what are its benefits for Ford owners?
FordPass is a mobile app that connects drivers with their vehicles, allowing remote access features like locking/unlocking, engine start, and tracking maintenance needs. It also provides access to service reminders, roadside assistance, and vehicle health updates.
Where can I find the latest offers and promotions on Ford vehicles?
Ford’s latest offers and promotions are updated regularly in the ‘Finance & Promotions’ section of the Ford UK website, with deals on new vehicle purchases, leasing, and servicing.
Where can I access my Ford vehicle’s owner manual?
Owner manuals for most Ford models are available for download in the ‘Owners’ section of the Ford website. Manuals provide important information on features, maintenance, and troubleshooting.
How can I contact Ford customer service for assistance with my vehicle or any other inquiries?
Ford customer service can be contacted via phone, 020 3564 4444 or email, [email protected], with details listed on the ‘Contact Us’ page of the website. Additionally, Ford dealerships offer support for specific questions or service needs.
Social Media Ford
Ford UK maintains an active presence on several social media platforms:
These platforms are used to share updates, promotions, and engage with the community.
Unique features Ford
BlueCruise Hands-Free Driving
Ford’s BlueCruise technology enables hands-free driving on pre-qualified sections of divided highways, known as Hands-Free Blue Zones. This system uses advanced cameras and radar-sensing technologies to monitor road conditions and traffic, allowing for a more relaxed driving experience. It’s available on models like the Mustang Mach-E and F-150.
Pro Power Onboard
Available in the Ford F-150, Pro Power Onboard transforms the truck into a mobile generator, providing up to 7.2 kW of power. This feature is particularly beneficial for worksites and recreational activities, allowing users to power tools, appliances, and other equipment directly from their vehicle.
SYNC® 4 Infotainment System
The SYNC® 4 system offers enhanced voice recognition, cloud-based connectivity, and over-the-air updates. It supports wireless Apple CarPlay and Android Auto, providing seamless integration with smartphones. The system is designed to learn user preferences over time, delivering a more personalized experience.
Active Park Assist 2.0
This feature assists drivers in parallel and perpendicular parking by controlling steering, shifting, braking, and acceleration. The driver simply holds a button, and the vehicle maneuvers itself into the parking spot, making parking in tight spaces more convenient.
FordPass™ App
The FordPass™ app allows users to remotely start, lock, and unlock their vehicle, check fuel levels, and locate their parked car. It also provides access to vehicle health alerts, maintenance schedules, and roadside assistance, enhancing the ownership experience through connectivity.
E-Latch Door System
Featured in the Mustang Mach-E, the E-Latch system replaces traditional door handles with a sleek button that releases the door electronically. This design improves aerodynamics and offers a modern aesthetic, contributing to the vehicle’s futuristic appeal.
Performance Electronic Drift Brake
Introduced in the 2024 Mustang, this feature allows drivers to initiate controlled drifts by pulling a lever that engages the rear brakes, simulating the action of a traditional handbrake. It’s designed for track use, providing enthusiasts with a new level of control and excitement.
Finance and promotions Ford
Current Promotions:
Ford regularly updates its promotions to provide customers with attractive deals. As of November 2024, some notable offers include:
Ford Kuga ST-Line X:
- Price: £40,505.00 Recommended On-The-Road (OTR) Promotion Price.
- Finance Example: Ford Options: £493.64 per month over 36 months, with a £6,885.85 customer deposit and a £16,471.00 optional final payment. Representative APR: 2.9%.
Ford Focus ST-Line X:
- Price: £31,530.00 Recommended OTR Promotion Price.
- Finance Example: Ford Options: £359.80 per month over 36 months, with a £5,360.10 customer deposit and a £12,467.00 optional final payment. Representative APR: 0%.
Ford Puma Titanium:
- Price: £27,150.00 Recommended OTR Promotion Price.
- Finance Example: Ford Options: £352.96 per month over 36 months, with a £4,615.50 customer deposit and an £11,604.00 optional final payment. Representative APR: 4.5%.
Ford Sustainability
Carbon Neutrality Goals
Ford aims to achieve carbon neutrality globally by 2050, with an accelerated target for Europe by 2035. This commitment involves reducing greenhouse gas emissions across vehicles, operations, and the supply chain.
Electrification of the Vehicle Lineup
The company is investing heavily in electric vehicle (EV) technology, planning to offer hybrid powertrains across its entire Ford Blue lineup in North America by the end of the decade. In Europe, Ford intends to transition its entire range of passenger and commercial vehicles to 100% electric by 2035.
Sustainable Manufacturing Practices
Ford is implementing sustainable practices in its manufacturing processes, including the use of renewable energy and materials with reduced carbon footprints. The company has committed to sourcing at least 10% near-zero carbon steel and aluminum by 2030 as part of the First Movers Coalition.
Transparency and Reporting
Ford publishes annual Integrated Sustainability and Financial Reports, detailing progress on sustainability initiatives, including carbon neutrality, EV production, and supply chain transparency. The 2023 report highlights the company’s efforts to create a more sustainable, inclusive, and equitable transportation future.
Ford Motor Company stands as a cornerstone of the automotive industry, embodying a legacy of innovation, quality, and a commitment to meet the evolving needs of drivers worldwide. From revolutionizing mass production with the assembly line to leading the way in electric and hybrid technology, Ford has consistently prioritized progress and customer satisfaction.
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